FAQs
Doesn’t stitching to the hair that’s in the bead cause damage!?
I know that’s how it can seem, but no- we do not stitch to the hair! The placement of our beads keeps the hair in natural fall with ZERO manual tension- but also prevents any of the hair from being pulled tight minimizing pain or damage.
How long does it take to do Luna?
Timing is subject to change based on your experience level, attention to detail and the type of appointment that you offer. On average, our experienced artists take 35 minutes to an hour to install a row.
Why is a tool kit not provided with a Luna Method ticket?
At Luna & Mauve, we are dedicated to promoting eco-friendliness. We recognize that as artists, many of you likely possess the majority of the required tools for extensions. To minimize waste and lessen our environmental footprint, we've chosen to supply you with links to Ashlee's top-recommended tools instead. This allows you to acquire only what you're missing, supporting our shared goal of making a positive impact on the environment, no matter how small.
Please know, as Ashlee uses particular tools- her results are consistent. Using different tools could lend different results.
IF YOU BELIEVE YOU HAVE SOMETHING SIMILAR PLEASE SHOW US.
Who do I contact if I need assistance?
For all questions contact help@lunaandmauve.com
Why is pre-training mandatory for in-person 1:1?
We want you to have as much practice as possible before class. That way you have a solid foundation before attending. We want you to get the most out of your investment! This allows “basic” motions to be mastered to ensure less fumbling and more refinement in-person. With pre-training, you are able to ask introductory questions about the method prior to meeting and utilize in-person time for more advanced queries!
Can Luna be done on curly clients?
Absolutely, the Luna Method can be customized for all textures!
Is Luna only for fine-haired clients?
No, the Luna Method is for all hair types. The flat corners make it really great for fine and thin-haired clients. Sparse clients would be your highest risk but customizations can still be made.
Will I be certified after taking the class?
No, the Luna Method does not believe in handing out certifications. Frankly due to handing them out for participation and completion, they tend to be meaningless. At The Luna Method, you can elect to EARN a certification. Certifications should define mastery. To earn your certification, you must submit human installs until you pass TWO installs and TWO corresponding grow-outs with 80% or higher with in your purchased time.
You will be required to sign this release document below in a PDF format.
This Agreement (“Agreement”) is entered into by the undersigned individual (“Participant” or “I”) in consideration of being allowed to participate in educational training, business programming, and/or other opportunities offered by The Luna Method (an extension method created by Ashlee Risko Leeper, ARL, Luna and Mauve LLC).By signing below, I acknowledge and agree to the following terms: 1. Confidentiality & Intellectual Property • The Luna Method, including its teachings, materials, business models, and techniques, are the confidential and proprietary information of Ashlee Risko Leeper, ARL, and Luna and Mauve LLC (“Luna”). • I may not disclose, teach, reproduce, publish, summarize, mimic, or otherwise share The Luna Method with any person or entity, in any format, without prior written consent from Luna. • This confidentiality obligation is perpetual, worldwide, and enforceable as a trade secret. • Any breach may result in immediate removal from the program, legal action, and pursuit of damages. 2. Release of Liability & Assumption of Risk • I voluntarily participate in this program and acknowledge the risks associated with hair extension services, business training, and related activities. • I hereby release and discharge Luna, ARL, their representatives, guest artists, educators, influencers, officers, directors, agents, and assigns from any and all claims, damages, or causes of action (known or unknown) arising out of my participation, including but not limited to the use or misuse of The Luna Method. • I assume full responsibility for my actions and indemnify Luna against any claims made by third parties relating to my use of The Luna Method. 3. Informed Consent – Educational Conversations • The program may involve sharing sensitive business or personal information (“Shared Information”). • I acknowledge Luna and its representatives are not licensed therapists, psychologists, or mental health providers, and provide no medical or therapeutic advice.I waive any expectation of privacy regarding Shared Information. I may not hold Luna liable for any advice given prior to, during, or after the program. 4. Photo & Video Release I grant Luna full rights to use my image, likeness, and voice recordings (photo, video, or audio) without compensation. Materials may be used indefinitely for: Conference presentations Educational presentations or courses Informational materials Online education Marketing or promotional purposes I waive all rights to inspect or approve finished materials or to claim royalties. 5. Travel DisclaimerLuna does not own, control, or operate any travel, food, or hospitality vendors associated with events. I release Luna from any liability relating to illness, injury, property damage, delay, inconvenience, or other loss caused by third-party vendors. 6. Financial & Legal DisclaimerLuna is not a law firm, accounting firm, financial advisory, or brokerage. Any information provided is for educational purposes only and does not constitute legal or financial advice.I will seek independent professional counsel for all legal, tax, accounting, or financial matters. 7. Miscellaneous Terms Jurisdiction: Any injunctions or disputes will be governed exclusively in Ohio, USA.Severability: If any provision of this Agreement is found invalid or unenforceable, the remainder shall remain in full force.Acknowledgment of Waiver: I understand this Agreement is a full release of liability and waiver of my right to bring claims against Luna.Duration: These obligations are perpetual, with no geographic or time limit. Enforcement: I may be removed from the network, education, and/or sued for breach of this Agreement.8. AcknowledgementBy signing this Agreement, I confirm that:I have carefully read and understood this Agreement in its entirety. I acknowledge this is a legally binding contract. I have had the opportunity to consult with independent legal counsel prior to signing. I voluntarily agree to all terms and conditions stated above.
You will then sign.